ON-SITE IT SERVICE ANALYST

állásajánlat

Basic information

Location: Hungary / Veszprém county

Professional field: IT / TELECOMMUNICATION

Position level: Specialist

Expected qualification: Secondary school

Work experience: 3-5 years

Language knowledge: English Intermediate - oral & written

Our Partner company, as part of the largest manufacturer of residential and commercial roofs in Europe - is looking for an energetic and motivated
 
 
ON-SITE IT SERVICE ANALYST
 
 
in head office in Veszprém.
Outputs & Accountabilities:
 
 
End User Services:
 
  • Accountable for the effective resolution of all Incidents and Service Requests impacting the IT Services which require a desk side visit or physical attendance at a location.
  • Provision of remote support for users.
  • Operating system build of desktops, laptops and tablets.
  • Configuration of local network access.
Enterprise and Network Services:
 
  • Diagnose and troubleshoot local communication and data room incidents through physical attendance to the hardware. Management of out of hours access to communication or data rooms.
  • Capturing diagnostics and troubleshooting of infrastructure Incidents through providing information and analysis on the symptoms of Incidents within te companys business sites.
  • IP-telephone system administration.
  • Security camera system administration remote and on the sites. 
Software/Applications:
 
  • Remote deployment of (standard) client software and manual deployment and installation of (non-standard) software and documentation.
  • Pilot testing and sign off of desktop software or policy deployments.
  • Troubleshooting and gathering further symptom or Incident details locally to aid with incident investigation.
Knowledge & Experience Required:
 
  • Previous experience of working within a desktop/second line support role with knowledge of incident resolution for mobile devices, PCs, Laptops, Printers and LAN equipment.
  • Strong knowledge of Microsoft based operating system
  • Knowledge of Google G-Suite
  • Mobile Device technology
  • Analysis, diagnostic investigation and problem solving skills
  • Excellent customer service skills
  • Good command of written/verbal business English and Hungarian
  • Driving licence
The offer and benefits:
 
  • Competitive salary + Outstanding benefit package
  • Cafeteria
  • 13th month salary
  • Annual bonus
  • Successful growing international company background
  • Various tasks and professional challenges, continuous development opportunity
  • Pleasant environment and supportive team
Place of work: Veszprém
 
 
 
Send us your resume and apply via cliching the button below:

Hasonló pozíciók

Informatika, Telekommunikáció | Budapest

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