Job: CUSTOMER SERVICE ADVISOR FOR AUTOMOTIVE INDUSTRY/ POLISH AND ENGLISH LANGUAGE

Job: CUSTOMER SERVICE ADVISOR FOR AUTOMOTIVE INDUSTRY/ POLISH AND ENGLISH LANGUAGE
Reference number: MSTVUSTO-1008

Who is our Client?

 

Our client is a leading global provider of outsourced technical business solutions in automotive industry. We are looking for a new colleague to the following position:

 

CUSTOMER SERVICE ADVISOR FOR AUTOMOTIVE INDUSTRY / POLISH AND ENGLISH LANGUAGE

 

Main tasks:

 

  • Manage the Customer Service Back Office activities and provide support to the Customers and the Dealer network

  • Deliver the service in line with the policies and procedures, maintain service according to the Back Office KPIs

  • Process and analyze Customer complaints registered by the Front Office involving the company experts if necessary

     

Expectations:

 

  • Automotive experience OR education

  • University degree is required

  • Technical sense and computer user skills

  • Analytical spirit, highly oriented on customer satisfaction and solution-minded

  • Strong interpersonal skills and communication skills

  • Elaborate knowledge of and experience with MS Office -especially MS Excel

  • Fluent Polish AND English language knowledge

     

Location: Budapest

 

Working hours: 9:00 – 17:30 (weekdays only)

 

How can you apply?

 

If you are interested in the position, please send us your English AND Hunagrian CV via our system.



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