Job: SUPPORT SPECIALIST (WITH FLUENT GERMAN AND ENGLISH) / Budapest

Job: SUPPORT SPECIALIST (WITH FLUENT GERMAN AND ENGLISH)
Reference number: MSTSUPGE-1001

Our partner is a worldwide well-known, multinational company in the service sector providing solutions for their clients. They have around 100 employees in the region.
We are currently looking for a SUPPORT SPECIALIST with FLUENT GERMAN AND INTERMEDIATE ENGLISH knowledge for their office located in Budapest.

Tasks:

  • Be a point of contact for Automotive Dealers and area managers, for all logistics questions relating to spare parts supplied by the brand and local products
  • Provide support to resolve logistics issues (non-compliant parts, shipping error, operation control software, invoicing)
  • Resolution of outstanding parts and accessories order lines
  • Resolve logistics complaints from dealers
  • Ensure clear and correct communication with the dealer network

Expectations:

  • Intermediate English AND Fluent German language knowledge
  • Logistics support experience
  • BA or MSC degree is A PLUS
  • Analytical spirit, highly oriented on customer satisfaction and solution-minded
  • Strong interpersonal skills and communication skills
  • Effective team player
  • Elaborate knowledge of and experience with MS Office toolkit

Offer:

  • The company offers you career opportunity and competitive income at a leading international automotive service provider, where the team is young and dynamic, and the working conditions are excellent.
  • Also you can take part in global projects.

Location:

  • Budapest

Other information:

  • If you are interested in the position, please apply with your English CV.

Work experience:

  • 0-1 year

Expected qualification:

  • Secondary school
  • High school
  • College course - without degree
  • College degree
  • University degree

Language knowledge:

  • English Intermediate - oral & written
  • and
  • German Fluent - written & oral

Scope:

  • CUSTOMER CARE / SALES SERVICE: Idegen nyelvű ügyfélszolgálat-en
  • CUSTOMER CARE / SALES SERVICE: Vevőszolgálat-en
  • CUSTOMER CARE / SALES SERVICE: Ügyfélszolgálati munkatárs-en
  • LOGISTICS / TRANSPORTATION: Egyéb-en
  • CUSTOMER CARE / SALES SERVICE: Ügyfélkapcsolat / Vevői kapcsolatok-en

Position level:

  • Entry level